ID2GO
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FAQ
  • What is ID2go?
    IndianDeals2go.com is an innovative and effective mobile and online platform which helps Indian Retailers and consumers to come closer and work together for best possible savings.  While retailer enjoys unique marketing platform and method first time, customer also gets personalized customer service, best possible deals and savings in his / her local neighborhood.

  • What benefits it brings to customer?
    Retailer uses our platform and creates deals - coupons and then publishes instantly to all potential customers nearby. Our platform will identify nearby customers and make it available on their mobile.  So, no more paper coupons or flyers to review or carry. Never miss the deal due lack of information.

    You want to find Indian restaurant while driving on long trip somewhere OR want to know where is Indian temple in a newly moved neighborhood? Our platform finds your current location and identifies which active deals are nearby.  Our platform has large database of Indian community, which can automatically be sorted and narrowed down to very small list of places nearby .

  • What benefits to retailers?
    Retailer can offer special deals to new potential customers to bring them into your store. Retailer can enjoy new product introduction OR simply increase slower sales week day into good business day.  Create deals specific to those date and time.  Try some aggressive promotion just to see how it goes without risking huge loss.  This method of marketing is very cost effective and highly efficient to see what works and what doesn't.

  • How different is this, compare to conventional marketing tools available today?
    Typical marketing tools available today are either very expensive, lack of finding new targeted potential customers, no control over deal distribution or fixed timeline methods.  This system and included tools are dynamic, easy to use, targeted and flexible enough so that you can focus more on your business.

  • How can I reach to targeted customers?
    Simply create an account, create the deal for targeted customer area and that's it.  System will do all other things automatically for you.

  • How much it costs me?
    Based on your business size and need, you can choose packages starting as low as $29.95/month.  You can always upgrade or downsize the package without going thru contract penalties.  Our staff are available to explain and help you to decide how to take maximum benefits of this platform which works best for you.  For any technical or commercial questions, Feel free to contact us.

  • Any long term contract?
    Absolutely not.  This way you can enjoy our services for full version 30 days FREE.  There is no commitment and penalty.  Should you decide to cancel at any time, you can do so without any further questions.  Once you become familiar with entire system, we have confidence that you would love it!

  • What should I do if I am Not happy and want to cancel?
    Simply call us.  We will cancel right away and issue proper credit of unused membership.

  • Is my customer data completely secure?
    Yes your data is completely secured, backed up and encrypted with your password dynamically and regularly.  This way only you are in total control of your data.  Our cloud servers are located at three cities and synchronizes regularly.  So, your data is going to be available securely and safely from any web browser.

  • Who is behind this technology?
    Highly qualified management team with US and India retail experience is behind this project.  They are supported by several operational teams in US as well as in India.  "Data Directory Team" is responsible to enter and update Indian database constantly.  They are doing over 1,000 entries or updates every day.


    English, Hindi, Gujarati, Punjabi and Sindhi speaking "Customer service Team" are always ready to serve you. We also have dedicated "Account Representatives Team" to handle all retailer accounts personally and professionally.

    "Technology Development Team" consist of highly qualified programmers (who are masters in Computers and with several certifications) are behind the technology, programming and mobile apps.

  • Any one time setup cost?
    No, there is no setup cost whatsoever.  Just try without any obligation or commitment and experience yourself.

  • How can I create coupons?
    Either scan your existing coupon OR create one online. We have many Pre-defined design templates to choose from.  Enter start date, end date, target area and number of occurrence.

  • Can I distribute deals based on selected locations?
    Yes. You can publish your deal based on your store location and surrounding radius.

  • Can I turn on or off any deal at anytime?
    Yes, our system is real time.  So, as soon as you can turn off the deal, that will not be available instantly.

  • How long it takes to create or change any deals?
    Just few mins.  Only one main screen and few strokes make the On or Off.

  • Can I analyze which deals works and which one does not?
    Yes.  System captures actual usage of each deal and stores in your account.  You can get several summary reports as well as detailed Pre-defined reports to analyze.
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